I always approach the enquiry desk with such a question. It's a good warm-up towards the staff helping you on other matters.
It might be that I'm unnecessarily self-conscious, but I always approach the desk wondering whether the member of staff will at first find me awkward, or I'll find him or her awakward or both of us will have that little uncomfortable hesitation which needs to be overcome.
Hmm, I can see I'm becoming a veritable psychologist in the field of library enquiry desks.
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